Contact Alliance Catholic Credit Union: Member Support & Branch Assistance
Our Contact Center is available Monday, Tuesday, Thursday from 9 a.m. – 5 p.m., Wednesday from 10a.m. – 5 p.m., Friday from 9 a.m. – 6 p.m. and Saturday from 9 a.m. – 1 p.m.
We have a variety of ways you can reach us. Choose the option that is best for you:
Phone
Text
Chat
Click the chat icon on the bottom right corner of the page.
Send A Message
If it’s after hours, or you prefer to just leave a specific message and have a member service representative get back to you, complete and submit a request form here.
Additional Support
For 24-hour access to account information by phone, call our toll-free Audio Teller line: 1-800-289-7411
For Mastercard® Credit Card or MasterCard® Debit/ATM Card account information, or to report a lost or stolen card, report it immediately by calling:
1-844-408-2228 or 1-800-234-5354
IMPORTANT SECURITY INFORMATION!
For the protection of your sensitive information, public internet email, messaging, and texting are not secure methods of communication. While our website offers various links for you to send us information via unencrypted internet email, messages, or texting, we strongly advise against including any personal or account details when sending communication to Alliance Catholic Credit Union. Refrain from sharing sensitive information such as your account number, social security number, credit card numbers, electronic services PINs, passwords, or your mother’s maiden name through these methods to protect your identity.
Alliance Catholic Credit Union will not reply to requests for account information or account activity through public Internet email. For these inquiries, please contact our Contact Center directly.
We will respond to your text, chat, message, or email requests during normal call center business hours, which are:
Monday, Tuesday, and Thursday
9:00 a.m. to 5:00 p.m.
Wednesday
10:00 a.m. to 5:00 p.m.
Friday
9:00 a.m. to 6:00 p.m.
Saturday
9 a.m. to 1 p.m.