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Employment

If you are looking to become part of an energetic team in a fast-growing business, Alliance Catholic Credit Union may be the right fit for you.


Digital Operations Manager

Position Summary

Alliance Catholic Credit Union is seeking an exceptional and experienced Digital Operations Manager who thrives in a well-organized, fast-paced, and multi-task-driven environment. This position will report directly to the VP of Information Technology in our Admin location.

Requirements

The Ideal Candidate:

  • Must continuously seek ways to streamline and improve the member experience. Initiate and lead efforts to enhance our digital banking
  • Research digital solutions and services to stay current on future product and emerging industry trends
  • Develop and maintain relationships with existing vendors to build partnerships
  • Collaborate with the implementation team, marketing, and business units in  testing and rollout of product enhancements and system
  • Support and maintain new development or enhancement initiatives
  • Drive innovation that supports growth and increased usage of ACCU's digital platforms
  • Conduct market research of existing and new technologies in the digital space and recommend features that encourage member engagement with our digital platform
  • Serve as project manager/lead on all digital implementations, upgrades, enhancements, and training
  • Ensure all digital product roadmaps and platforms align with ACCU's strategic vision
  • Work closely with internal partners to integrate processes  that allow our members  to use the channel of their choice, seamlessly, across ACCU's digital suite of products
  • Document, communicate and train ACCU team members to improve service to members using digital channels and develop training resources for team members
  • Responsible for budget tracking and reporting on metrics (adoption and abandon rates)
  • Must comply with all federal regulations, including BSA, the Patriot Act, Office of

Foreign Assets Control and all company policies

Education Requirements

A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn, and driven to achieve outstanding results-accurately and efficiently. We seek candidates with a Bachelor's degree, in business administration, product management, and marketing or related field knowledge of industry tools, software applications. Also, 5+ of digital banking

/product management, digital product development or implementation of digital banking platforms, products, and services. Alliance Catholic Credit Union offers an outstanding benefits package, which includes health, dental, vison, 401K, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays. To apply, email your letter of interest, resume and salary requirements to talent@allianceccu.com


If Interested:


Apply Online


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